rezora, LLC ("rezora") has created this Privacy Statement in order to demonstrate our firm and continuing commitment to the privacy of the information provided by those visiting and interacting with the rezora public website, and the consumer information provided to us by our customers. We hold the privacy of all personal information we receive in the highest regard. As part of the enrollment process, our customers agree to not send spam through rezora. For information on how we enforce permission-based email marketing, please see our Anti-Spam Policy. This Privacy Statement and the Anti-Spam Policy on our website are a part of every customer's agreement to receive services from us. Customers who do not accept these terms should discontinue their accounts and stop using our services. Visitors to our website who do not accept these terms should immediately navigate away from our website.
The following discloses our information gathering and dissemination practices.
Visitor Information that We Collect, and Customer Email Lists and Databases
rezora is in the business of providing web-based email marketing strategy and services. rezora will not sell, rent or share, our customers' email lists and/or databases to third parties, unless required by a court or by law. However, we do provide access to this information to our support personnel and third party vendors who help us manage our customers' accounts and provide our services. We use the visitor information that we collect, and our customers' information, email lists and databases in the following ways:• To provide our customers with the services they have purchased;
• To enable us to generally respond to you, or to process, validate and verify requests and/or orders;
• To fulfill any of your requests and perform our contracted services on your behalf;
• To send information to you about additional goods or services;
• To compile and/or distribute information about our website users and usage patterns;
• To provide useful information to our website designers for developing new features and services;
• To tailor your experience on our website, e.g., "remembering" data you have entered so that you don't have to enter it on a repeat visit; and
• In any way we deem advisable to provide better goods or services to our customers and visitors.
Website Usage Information and Technology Used
When a visitor enters our website, we may use your unique Internet protocol address ("IP address"), which is assigned to you by your Internet service provider, to help diagnose problems with our server, and to administer our website.For LAN, DSL, or cable modem users, an IP address may be permanently assigned to a particular computer. (IP addresses are automatically logged by Web servers, which collect information about a user's traffic patterns.) Your IP address can reveal what geographic area you are connecting from, or which Internet Service Provider you are using. While the IP address does not identify an individual by name, it may, however, with the cooperation of your Internet Service Provider, be used to locate and identify an individual using the web. Other websites you visit have IP addresses, and we may collect the IP addresses of those websites and their pages. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our website users visit based on traffic to those areas. rezora does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.
"Cookies" are a standard feature on many web browsers. They store small amounts of data on your computer about your visit to this website. We use cookies to assist us in tracking which of our features appeal the most to you and what content you may have viewed on past visits. When you visit this website again, cookies can enable us to customize our content according to your preferences. For instance, we may use cookies to keep track of the number of return visits to this website, accumulate and report aggregate, statistical information on website usage, deliver specific content to you based on your interests or past viewing history, and save your password for ease of access to our website.
The Personal Information We Collect
Our registration forms for new customers signing up for rezora accounts may require them to give us contact information that may include name, email address, mailing address, and facts about that enrolling customer's company size, and similar information. We do not request sensitive information from our visitors, such as credit card or social security numbers, unless they are signing up for and paying for our services. We may sometimes share this information with partner companies for the purposes of assisting us in providing our services.Providing your email address will opt you in for future email about promotions. By providing us with a phone number, you consent that we (or third parties with whom we contract) may contact you by phone. Occasionally, we may send promotional materials to you via postal mail, using a mailing address that you provide. You may opt-out at any time as follows: by emailing us at support@rezora.com and typing into the subject line "unsubscribe", by clicking on the "remove me" link within an advertising email that you received from us.
Security Technology
rezora has made a substantial investment in server, database, backup and firewall technologies to protect our customers' information assets. These technologies are deployed as part of sophisticated security architecture. All data resides in a tightly controlled, secure data center. These investments mean that information about the identity and preferences of individual customers is never accessible to anyone outside rezora. We will maintain safeguards to protect the security of these servers and any personally identifiable information that we have collected.
Transfer of Your Data and Information
If rezora or any of its assets are acquired by or merged with another entity, all information collected by us will be one of the transferred assets.
Compliance with Laws
It is our policy to fully adhere to all federal, state and local regulations regarding the privacy of the data we collect, including the 2003 CAN-SPAM Act regulating email delivery. We will maintain the confidentially and integrity of our data files as mandated by federal law. California residents may request a copy of our Direct Marketing Disclosure by contacting info@rezora.com.
Changes to this Privacy Statement
We may change this Privacy Statement from time to time by posting changes to this page, so be sure to check back periodically. Your continued use of this website or our services will be deemed your acceptance to the new terms of this Privacy Statement.
Contacting Us About Changes to Your Information, Privacy Matters and rezora.com
If you have any questions about our Privacy Statement, the information we have collected from you online, emails you may have received via the rezora system, our privacy practices, or your dealings with this website, please contact us at privacy@rezora.com.Last Updated: July 21, 2011
